Request plotter or scanner service
Our services
Repairs and maintenance for wide format plotters, scanners and folders. We help with printing, scanning and technical document handling problems.
Email is the best way to request service. We also work on site — include the equipment model, fault description and location in your message.
Equipment we service
Plotters and CAD/GIS systems
Repairs and maintenance for wide format printers used for drawings, plans and technical documentation. Contact us about start-up errors, paper feed problems, print quality or panel messages.
Océ · ROWE · HP DesignJet · Canon imagePROGRAF
Wide format scanners
Service for scanners used to digitise drawings, plans and documents. Contact us about document transport, scan quality, streaks, colour differences or uneven images.
ImageAccess WideTEK · Océ · ROWE · Contex · Colortrac · Graphtec
Wide format folders
Repairs and maintenance for standalone folders and folders working with a plotter. Describe paper jams, feeding problems, incorrect folding or errors that interrupt the workflow.
Océ · ROWE · EsteFold
Copiers and office equipment
Service for RICOH and Konica Minolta copiers and multifunction printers. Ask about maintenance, printing, copying, paper feed problems or equipment errors.
RICOH · Konica Minolta
A repair, maintenance or a problem with the whole system?
We accept enquiries about individual machines and systems for printing, scanning and folding documents. If you are unsure which machine causes the problem, describe the workflow and when it stops.
You can report a breakdown or ask about maintenance before a fault occurs. For older equipment, include the complete model number so we can discuss the work and parts availability.
On-site service in south-eastern Poland
We are based at Warszawska 29, Rzeszów. Our service area covers south-eastern Poland, as far as Warsaw and Kraków. Tell us where the equipment is located to arrange the details of a visit.
What to include in your service request
- Brand and model — preferably the full name from the equipment label.
- Fault description — what happens and when; include the error code or a photo of the message.
- Location and contact details — the equipment location and a contact phone number.
For print or scan quality problems, a photo or sample scan can help. Please remove confidential information before sending documents.
If we cannot answer your call while working on site, email us or send a text message to +48 795 660 266 with the equipment model and location.