We service HP DesignJet plotters used for wide format printing. For repair or maintenance enquiries, send us the full model number and describe the symptoms.

Repairs and maintenance

We accept enquiries about start-up errors, roll and sheet feeding, paper jams and print quality. Tell us whether the plotter stops before printing, during a job or after producing part of the print.

What to include in your enquiry

For missing colours, streaks or uneven lines, include a photo and the exact panel message. Mention whether the problem followed a change of supplies, paper or settings, moving the printer or a long period without use.

Please include the equipment location and a contact phone number. A photo of the model label can also help.

On-site service in south-eastern Poland

We are based at Warszawska 29, 35-205 Rzeszów. Our service area covers south-eastern Poland, with visits as far as Warsaw and Kraków. We agree the scope of work, parts availability and visit details for your specific model and location.

Email is the best way to contact us while we are working on site.

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