We service ImageAccess WideTEK wide format scanners used to digitise drawings, plans and documents. Email us if your scanner needs maintenance or is not working correctly.
Repairs and maintenance
Describe streaks, uneven images, colour differences, document transport problems or messages that prevent scanning. Tell us whether the fault is visible in the preview or only in the saved file.
What to include in your enquiry
Include the full model number, scanning settings, error message and information about the document being scanned. Send a sample image without confidential data. If an original document is damaged or getting stuck, discuss the next steps before repeating the scan.
Please include the equipment location and a contact phone number. A photo of the model label can also help.
On-site service in south-eastern Poland
We are based at Warszawska 29, 35-205 Rzeszów. Our service area covers south-eastern Poland, with visits as far as Warsaw and Kraków. We agree the scope of work, parts availability and visit details for your specific model and location.
Email is the best way to contact us while we are working on site.